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FAQ

How do I place an order?

As an online wholesaler, once your account is activated, you'll be able to place orders online. Stock levels may change if you hold you're basket for a while, so place orders quickly to avoid disappointment.

Why should i buy from HouseParti?

Our customers are our partners in business and we aim to build long, prosperous and committed relationships with them.

We offer one of the largest competitively priced ranges of products available from one supplier which in turn makes it easier for you to manage your business day to day.

You receive one invoice rather than receiving many all from different suppliers which makes administration much simpler for you.

Also your delivery costs will be reduced as you receive one delivery with all your products which in turn avoids having to undertake carriage paid orders from many suppliers.

Can I collect my order?

This can be done by appointment, if we are offering this service, there will be an option to collect on checkout. Please wait for a notification to collect before coming to collect your order

What Is your minimum order?

One of the great things about HouseParti is we don't have minimums, if you spend less than the free delivery threshold, we will charge for delivery. 

When will my order arrive?
All orders placed before 13:00 are dispatched the same day. depending on the delivery service selected, this maybe the next working day. However, we cannot be held responsible for carrier delays. for this reason we strongly suggest placing orders in good time.

Which Manufactures do you stock?

We are proud to supply some of the largest ranges under one roof from Amscan, Anagram, Bobofunnco, Creative Party, Oak Tree, Simon Elvin, Unique Party, Henbrandt, Qualatex, Smiffys and many many more. 

Is every product shown on your website?

We do list all our products on the website, however if you are looking for something specifically and don't see it on our site, let us know and we will try and source these for you.

How often do you place orders with suppliers?

Weekly, we are placing order all of the time, if you need a specific item or a large quantity, please do let us know.

Can I order out of stock items?

No, in a change from our previous back order system, we now don't offer back orders, instead we offer the ability to receive a notification when an item is back in stock. Popular items may re list with restrictions if demand requires it.

How do i search for a product?

You can use the search bar to look for any element of the product. the product code, a barcode, the name or manufactur.

I can't find what i am looking for?

Please do get in touch via email with what you are looking for and we will do our very best to source this for you. sales@houseparti.com

We found an error on the website.

We do everything we can to make sure the website is as upto date as possible, but this can be challenging with so many products, so please do forgive us, but let us know so we can make the relevant amendments. sales@houseparti.com

 

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